Privacy Policy
Last updated: 28 October 2026
1. Data controller
GL Marine Surveyors S.r.l.s.
Via Praga 7, 97016 Pozzallo (RG), Italy
VAT IT01596180883
Email: enquiries@glmarinesurveyors.com
Certified email (PEC): amministratore@pec.glmarinesurveyors.com
2. What data we process
- Browsing data. The servers that host the website automatically record technical data such as IP address, date and time of the request, page requested, browser and operating system. These data are used only to keep the site working and secure.
- Data you send us. When you write to us by email, call us or send a WhatsApp message, we receive your name, company, contact details and the information contained in your request (for example vessel name, port, dates and type of survey or audit).
- GL Marine Apps accounts. If you use our apps, we process your email, name, company, subscription plan and the data you enter in the apps (for example reports, measurements and photos).
- Payment data. If you pay for a subscription, the payment is handled by Stripe. We receive your name, email, billing address, VAT number if any and the payment result, but not your full card details.
The website has no contact form and no newsletter. We do not ask for special categories of personal data; please do not send them.
3. Purposes and legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Replying to enquiries and preparing quotations | Pre-contractual measures taken at your request, Art. 6(1)(b) |
| Performing the services ordered | Performance of a contract, Art. 6(1)(b) |
| Managing your GL Marine Apps account, subscription and payments | Performance of a contract, Art. 6(1)(b) |
| Invoicing, accounting and tax obligations | Legal obligation, Art. 6(1)(c) |
| Security of the website and defence of legal claims | Legitimate interest, Art. 6(1)(f) |
We do not use your data for profiling or automated decision-making. We send commercial communications only to business contacts who have asked for them or with whom we already work, and you can object at any time.
4. How long we keep the data
- Enquiries not followed by an order: up to 24 months from the last contact.
- Contracts, reports and accounting documents: 10 years, as required by Article 2220 of the Italian Civil Code.
- Technical browsing data: for the time set by the hosting provider for security purposes, normally no longer than 12 months.
5. Who receives the data
Data are processed by GL Marine Surveyors S.r.l.s. and may be shared only with:
- the hosting and email provider (Aruba S.p.A., Italy), acting as data processor;
- Stripe Payments Europe Ltd. (Ireland), which processes subscription payments and acts as an independent controller for anti-money-laundering and fraud-prevention purposes;
- Supabase Inc., which hosts GL Marine Apps accounts and data as data processor;
- our accountant and IT consultants, bound by confidentiality;
- clients, P&I Clubs, insurers or authorities, only when this is needed to perform the service you asked for or required by law.
We do not sell or rent personal data.
6. Where the data are stored
The website and our email are hosted on servers located in the European Union. Stripe and Supabase may also process data outside the European Economic Area, with the safeguards described in section 7.
7. Third-party services
- WhatsApp (WhatsApp Ireland Ltd., Meta group): only if you choose to contact us through the WhatsApp button. Your message is then processed by WhatsApp under its own privacy policy.
- Facebook (Meta Platforms Ireland Ltd.): the box with our latest Facebook posts is loaded only after you click on it. From that moment Meta may collect data about your visit under its own privacy policy.
- YouTube (Google Ireland Ltd.): our presentation video is loaded only after you click on it, in privacy-enhanced mode (youtube-nocookie.com).
Some of these providers may transfer data outside the European Economic Area. Such transfers are covered by the EU-U.S. Data Privacy Framework or by the European Commission's Standard Contractual Clauses.
8. Your rights
You can ask at any time to access your data, have them corrected or erased, restrict or object to their processing, and receive them in a portable format (Articles 15 to 22 GDPR). To exercise these rights, write to enquiries@glmarinesurveyors.com. We reply within 30 days.
If you believe your data are processed unlawfully, you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) or with the authority of the EU country where you live or work.
9. Cookies
Information on cookies is given in our Cookie Policy.
10. Changes
We may update this notice. The date of the latest version is shown at the top of the page.